Scheduled Tasks
Overview
Section titled “Overview”Scheduled Tasks automate recurring MSPControl operations such as reporting, synchronization, maintenance, notifications, certificate renewal, license updates, and device commands.
Before you begin
Section titled “Before you begin”- Identify the customer, organization, server, or system scope of the task.
- Confirm that the corresponding MSPControl module or integration is configured.
- Choose recipients that are authorized to receive reports or operational data.
- Start with a conservative schedule and execution timeout.
Create a scheduled task
Section titled “Create a scheduled task”- Open Scheduled Tasks. Navigate to the administration area that lists system scheduled tasks.
- Add a task. Select the required task type from the available list in your installation.
- Set its scope. Choose the customer, organization, server, device set, or global scope required by that task.
- Configure task-specific settings. Supply report recipients, thresholds, filters, credentials, or command parameters only where the selected task requires them.
- Configure the schedule. Set the start time, recurrence, and maximum execution time.
- Save and test. Use test mode when the task provides it. Otherwise, schedule a controlled first run and monitor the result.
Common task families in the source catalog
Section titled “Common task families in the source catalog”- Usage, quota, billing, and subscription maintenance.
- Microsoft 365, Microsoft Entra ID (formerly Azure AD), Exchange, and security reports.
- Certificates, DNS, FTP, databases, mailbox, and hosting-space maintenance.
- Veeam backup and recovery reporting.
- Device commands, WSUS synchronization, and Windows operational tasks.
- ConnectWise and other configured integration synchronization.
- License, panel-update, notification, and audit-log tasks.
Verify the result
Section titled “Verify the result”- Review Last Result after the first execution.
- Confirm that the expected report, synchronization, command, or maintenance action completed.
- Confirm that notifications were delivered only to the configured recipients.
- Investigate repeated timeouts instead of indefinitely increasing the execution limit.
Troubleshooting
Section titled “Troubleshooting”Check the Scheduler Windows service, task scope, module configuration, credentials, network access, and execution log. Available task types depend on the modules and integrations configured in the installation.