Hosting Add-Ons

Overview

Configure and use Hosting Add-Ons from the MSPControl administrator portal.

Hosting Add-Ons

Hosting Add-Ons in MSPControl let you grant additional resources and quotas to a specific customer’s Hosting Space without modifying the base Hosting Plan. Since the add-on is applied to the Hosting Space rather than the plan, other customers remain unaffected by these changes.

Note: A Hosting Space is first created based on a Hosting Plan. Afterward, you can apply one or more Hosting Add-Ons to that space to expand or customize the allocated resources.

Why Use Hosting Add-Ons?

Preserve the Base Plan Once a Hosting Space is created from a plan, changing that plan affects all existing spaces. Hosting Add-Ons let you enhance resources for a single Hosting Space without impacting others.
Flexible Resource Adjustments If one customer needs extra resources (e.g. mailboxes, more disk space, an additional hosted organization, etc.) you can grant these via an add-on instead of updating the entire plan.
Granular Control Add-Ons allow you to pick and choose which quotas to extend, giving precise control over each Hosting Space’s resources.

Creating a Hosting Add-On

To create a new Hosting Add-On:

Go to Hosting Add-Ons in the MSPControl menu.
Click Create Hosting Add-On.
Provide an Add-On Name and an optional Description.
Select the quotas you want to include in this add-on. (Refer to the Hosting Plans document for detailed explanations of each quota.)
If desired, check Inheritable by Reseller to allow resellers to use this add-on in their own offerings.
Click Save Changes or Save Changes and Exit.

Note: The selected quotas in an add-on behave as additional resources on top of what the customer’s Hosting Space already provides from its base plan.

Examples

Extra Mailboxes If a Hosting Plan includes 5 Exchange mailboxes and a particular customer needs 10, create a Hosting Add-On that grants 5 additional mailboxes. Only that customer’s Hosting Space gets the extra mailboxes; other spaces remain unchanged.
Additional Hosted Organizations If the base plan allows 1 Hosted Organization but a specific customer needs 2, assign an add-on that includes 1 more hosted organization quota.

Managing Hosting Add-Ons

View / Edit On the Hosting Add-Ons page, you can see all existing add-ons. Click an add-on name to modify quotas or the description.
Delete If an add-on is no longer needed, you can remove it. However, ensure no active Hosting Space relies on it before deleting.

By using Hosting Add-Ons, MSPControl administrators keep the base Hosting Plan stable while tailoring resources to individual Hosting Spaces. This approach prevents unintended global changes and offers flexible, scalable service packages.