Review and Filter Mailboxes

Mailboxes overview

The Mailboxes page gives administrators a practical Exchange Online mailbox management view inside MSPControl. It combines mailbox discovery, filtering, mailbox-type selection, bulk operations, and access to detailed mailbox settings in one place.

This page is useful for daily mailbox administration because it allows administrators to quickly find a mailbox, check its login and primary email address, identify the assigned service level, and open mailbox-specific configuration without switching directly to Microsoft 365 admin tools for every task.

The mailbox list also helps administrators distinguish between different mailbox types. For example, a standard user mailbox, a shared mailbox, and a resource mailbox may require different management actions. The mailbox type filters at the top of the page make it easier to focus on the records that are relevant to the current task.

Mailboxes list page

The main Mailboxes page displays mailbox records in a table. Each row represents a mailbox-enabled object and includes mailbox identity details, login information, primary email address, service level, and available row-level actions.

The list page is the starting point for most mailbox tasks. Administrators can select one or more mailboxes, choose a bulk action, apply filters, or open a specific mailbox record for detailed configuration.

Mailboxes page controls

Location Filter allows administrators to filter mailboxes by location. In the screenshot, the filter is set to All Locations.
Actions opens the bulk action menu for selected mailbox records.
Apply runs the selected action against the checked mailboxes.
Users controls whether user mailboxes are included in the list.
Resource controls whether resource mailboxes are included in the list.
Shared controls whether shared mailboxes are included in the list.
Category Filter allows additional filtering using the available dropdown options.
Search helps locate a mailbox by display name, login, primary email address, or another searchable value.
Column Visibility allows administrators to choose which columns remain visible in the table.
Page Size Selector controls how many mailbox records are shown per page.

Mailbox bulk actions

The Actions dropdown provides bulk operations that can be applied to selected mailbox records. Based on the screenshots, the available actions include:

Convert Mailbox changes the selected mailbox type or mailbox mode, depending on the supported conversion workflow.
Set Service Level assigns or updates the service level for selected mailbox users.
Set Location assigns or updates the location for selected mailbox users.
Enable Email Security User enables email security for selected mailboxes or users.
Disable Email Security User disables email security for selected mailboxes or users.
Enable Email Protection Report enables email protection reporting for selected mailbox users.
Disable Email Protection Report disables email protection reporting for selected mailbox users.
Set Signature assigns or updates the email signature configuration for selected mailbox users.

Bulk actions are useful when the same mailbox configuration must be applied to multiple users at once. Administrators should review the selected rows carefully before clicking Apply, because these actions can update several mailbox records in one operation.

Mailboxes table columns

Selection Checkbox allows one or more mailbox rows to be selected for bulk actions.
Display Name shows the visible user or mailbox name.
Login shows the login associated with the mailbox user.
Primary E-mail \ Service Level shows the primary email address and the assigned service level for the mailbox user.
Actions provides row-level shortcuts for mailbox-related operations and opening the mailbox configuration area.

The list view provides enough information to identify the correct mailbox before making changes. The Primary E-mail \ Service Level column is especially useful because it combines mailbox identity and service classification in the same area.