Hosted Organization Policies

Hosted-organization policies are grouped below by the service they configure.

In this guide

Exchange Plans and RetentionExchange Plans and Retention in MSPControl.

Mailbox Rules and Microsoft TeamsMailbox Rules and Microsoft Teams in MSPControl.

SharePoint and Organization PoliciesSharePoint and Organization Policies in MSPControl.

Service Levels and Windows AgentService Levels and Windows Agent in MSPControl.

Backup and Security ComplianceBackup and Security Compliance in MSPControl.

Exchange Online SecurityExchange Online Security in MSPControl.

AD custom field names

Settings > Policies > Hosted Organization > Custom Fields names the Active Directory custom fields MSPControl reads and writes against organization users.

AD exposes a set of generic extension attributes with no inherent meaning. This screen is where you record what your estate uses each one for, so the panel shows a field labelled with your name for it rather than the raw attribute.

Get this wrong and MSPControl reads a field that holds something else — the value shown against a user is real data, just not the data you think it is. Confirm the mapping against what your AD actually stores before relying on it in reports or automation.